Delete your data
You can delete your Divya Sannidhi account and the information we hold about you at any time.
Delete your account and data
- Email support@divyasannidhi.com with the subject “Delete my account”.
- Write the mobile number you log in with. We may send an OTP or call that number to confirm the request is yours.
- If you have a subscription, cancel it first in the app (Profile → Subscription → Cancel) or stop the AutoPay mandate in your UPI app, so nothing more is charged.
- We delete your account within 30 days and reply to confirm.
What is deleted: your mobile number, name, state, install source, feedback you sent, temple photos you sent (unless already published with your credit and you ask us to keep them), and our emails with you.
What is kept, and for how long: invoices and payment records, because Indian tax law requires us to keep them (currently up to 8 years). They are then deleted. We may keep your deletion request email for up to 90 days as a record that we completed it.
On your phone
- Open the app, go to Profile and tap Log out. This removes your mobile number, name and birth details from your phone.
- To remove everything else the app stored on your phone (saved temples, family Kundlis, playlists, downloads, sadhana streak, reminders, your mandir photo), uninstall the app, or open your phone's Settings → Apps → Divya Sannidhi → Storage → Clear data.
हिंदी में
अपना अकाउंट और डेटा हटाने के लिए support@divyasannidhi.com पर “Delete my account” लिखकर अपने लॉगिन मोबाइल नंबर के साथ ईमेल करें। सब्सक्रिप्शन हो तो पहले उसे ऐप में या अपने UPI ऐप में रद्द करें। हम 30 दिनों के भीतर इसे हटाकर पुष्टि करेंगे। कर कानून के कारण इनवॉइस और भुगतान रिकॉर्ड कानूनी अवधि तक रखे जाते हैं। ऐप में प्रोफ़ाइल → लॉग आउट करने से आपकी जानकारी फ़ोन से हट जाती है।