Privacy Policy
This policy explains what information the Divya Sannidhi app (“the app”) uses, why, and the choices you have. The app is developed and operated by Anekam Apps LLP, Unit 101, Oxford Towers, 139/88, Kodihalli, HAL II Stage, Bangalore North, Bengaluru 560008, Karnataka, India (“we”, “us”). If you have a question, write to support@divyasannidhi.com.
1. Information on our server
| What | Why | How long |
|---|---|---|
| Your mobile number | To log you in with a one-time password (OTP) sent by SMS, and to link your subscription to you. | Until you ask us to delete your account. |
| Your name and state (optional, asked when you subscribe) | To address you and to put on your invoices, as Indian tax law requires. | As long as tax law requires us to keep invoices (currently up to 8 years); otherwise until you ask us to delete it. |
| Subscription and payments: plan, price, trial, dates, amounts, payment status, invoices | To give you the features you paid for, send invoices and handle cancellations and refunds. | As long as tax and accounting law requires (currently up to 8 years). |
| Your phone's notification token and app language (from build 32) | To send you a few reminders about the app, such as a trial you have not started. | Until the app is removed or you ask us to delete your account. |
| Where you installed the app from (for example “google” or “facebook”, from the Play Store install link) | To know which of our ads work. It does not identify you to the ad networks. | Until you ask us to delete your account. |
| Feedback you send from Profile (what you like, dislike, want added, a rating, the app version and language) | To improve the app. | Up to 2 years. |
| A temple photo you send us (optional), with the credit name you give | To show it on that temple's page after we review it. An approved photo is published in the app with your credit. | Until you ask us to remove it. |
We do not receive your UPI PIN, card details or bank login. Payments are made in your UPI app or on our payment partner's secure page.
2. Information that stays on your phone
| What | Why |
|---|---|
| Date, time and place of birth (optional) | To work out your rashi, Kundli and dasha dates. The calculation is done on your phone. |
| Family members you add for their Kundli: name, relation, date, time and place of birth | To show their Kundli, dasha and transits. |
| Rashi, Ishta Devta, language, saved temples, favourite bhajans, playlists, downloads, sadhana streak, jaap counts, reminders | To personalise the app. |
| A photo you choose for your mandir | To show your own image of your deity. It is not uploaded. |
| Your location, when you tap “Near me” | To find temples near you and set your Panchang city. It is worked out on your phone and never sent to us. |
3. Usage counts and crash reports
- Feature counts: when you open a feature (for example the Gita or Rashifal), the app adds one to that day's count for that feature. No phone number, name or device ID is sent with it, so it cannot be linked to you.
- Likes and plays: to count likes and plays of bhajans and wallpapers, the app sends a random ID it made itself. It is not linked to your phone number.
- Crash reports: if the app hits an error, it sends us the app version, the screen and the error message, so we can fix it. No personal details are included.
Google Analytics for Firebase and Firebase Crashlytics (from app version 2.0.1, build 29): the app uses Google's Firebase to see how many people start the trial and pay after seeing our ads, and to receive crash reports with technical details (app version, phone model, Android version, the error). Firebase uses an app instance ID and your phone's advertising ID, and shares these events with our Google Ads account so we can show our ads to people likely to find the app useful. We send Google the trial start and each paid month (amount and payment ID only), never your name, mobile number or birth details. You can reset or delete your advertising ID in your phone's Settings → Google → Ads. See how Google uses data from apps.
Meta (Facebook) app events (from app version 2.0.1, build 30): the app uses Meta's SDK to tell Meta when the app is installed and opened, when you log in and when a trial starts, so we can show our ads on Facebook and Instagram to people likely to find the app useful and see which ads work. Meta receives your phone's advertising ID, the app version and phone model, never your name, mobile number or birth details. You can reset or delete your advertising ID in your phone's Settings → Google → Ads. See Meta's Privacy Policy.
Daily notifications (from app version 2.0.1, build 31): the app joins a notification group for your app language through Google's Firebase Cloud Messaging, and once a day we send the same message to everyone in that group (today's Panchang, Rashifal or a festival). Firebase gives your phone a notification token for this; we do not send your name, mobile number or birth details in it. You can turn these notifications off in your phone's Settings → Apps → Divya Sannidhi → Notifications.
Reminders to you (from build 32): after you log in, the app gives our server its notification token and your app language, kept with your mobile number. We use it only to send you a few reminders about the app, for example that your trial has not started (at most two). The token is deleted when the app is removed from your phone or when you ask us to delete your account.
4. Who processes your information for us
These companies process information only to provide their service to us, under their own privacy and security terms. They do not get it for their own marketing.
| Service | Used for |
|---|---|
| Meta (Facebook app events) | Counting installs, logins and trial starts for our Facebook and Instagram ads. |
| Google Firebase (Analytics, Crashlytics, Remote Config, Cloud Messaging) | Counting trial starts and paid months for our Google Ads, crash reports, texts we change without an app update, and the daily notification. |
| Cloudflare (Workers, D1, R2) | Our server and database, and app content such as bhajans, videos, wallpapers and temple lists. |
| MSG91 (Walkover Web Solutions) | Sending the login OTP by SMS to your mobile number. |
| Cashfree Payments | UPI AutoPay subscriptions and payments. |
| Google Play services on your phone | Reading the OTP SMS for you (only our message), suggesting your phone number at login, and the install source. |
| Wikimedia Foundation | Temple photos and short descriptions. |
| Google Maps, WhatsApp, your UPI app and other apps | Only when you tap “Directions”, “Share” or pay. Those apps then handle your request. |
We may share information if the law requires it, for example with tax authorities for invoices.
5. Permissions
| Permission | Why |
|---|---|
| Internet | Log in, download bhajans, temple information, photos and wallpapers, and check your subscription. |
| Approximate location | Temples near you and your Panchang city, only when you ask. |
| Notifications | Puja, vrat and festival reminders you switch on. They are scheduled on your phone. |
| Run at start-up | Keep your reminders after the phone restarts. |
| Media playback in the background | Keep bhajans playing with the screen off, with lock-screen controls. |
| Photos (picker) | Only when you choose your own deity photo or send a temple photo. |
| Modify system settings | Only when you choose “Set as ringtone” or “Set as alarm”. Android asks you first. |
| Storage (Android 9 and older) | Only to save a bhajan you set as ringtone or alarm. |
| List of UPI apps on your phone | To show your UPI apps (PhonePe, Google Pay…) on the payment page. The list is not sent to us. |
The app does not ask for permission to read your SMS: Android hands it only our OTP message.
6. What we do not do
- We do not show ads.
- We do not sell or rent your information, or share it with anyone for their marketing.
- We do not share your name, mobile number or birth details with advertisers.
7. Your choices and rights
You can see and change your profile in the app at any time. Logging out removes your details from your phone; uninstalling removes everything the app stored on your phone. You can ask us for a copy of the information we hold about you, ask us to correct it, or ask us to delete your account and data: see Delete your data, or write to support@divyasannidhi.com. We reply within 30 days. Invoices and payment records we must keep by law are kept for that period and then deleted. These rights apply under India's Digital Personal Data Protection Act, 2023 and similar laws where you live.
Under the Digital Personal Data Protection Act, 2023 you can also withdraw your consent at any time (logging out and asking us to delete your account does this; it does not undo what was lawfully done before), and nominate someone to use these rights for you if you die or cannot act. If we do not resolve your complaint, you can complain to the Data Protection Board of India.
8. Children
The app is meant for adults. Under Indian law a child is anyone under 18: children may use the app only with a parent or guardian, on the parent's account, and only an adult may subscribe. We do not knowingly collect information from children, track them or show them targeted ads. If you believe a child has given us personal information, contact us and we will delete it.
9. Security
All connections between the app and our services are encrypted (HTTPS). Login uses a signed token, OTPs are stored only as a hash and expire within minutes, and access to our database is limited to us. No method is perfectly secure, but we take reasonable steps to protect your information.
10. Changes to this policy
If we change this policy, we will update the date above and, for important changes, tell you in the app before they apply.
11. Contact and grievances
For any question, request or complaint about your information, write to our Grievance Officer at support@divyasannidhi.com, Anekam Apps LLP, at the address above. We acknowledge a complaint within 24 hours and resolve it within 15 days, as the Information Technology Rules, 2021 require.
12. Law
This policy is governed by the laws of India, and the courts in Bengaluru, Karnataka have jurisdiction.