Refund and Cancellation Policy

Divya Sannidhi app · Anekam Apps LLP · Effective 4 October 2026

This policy applies to subscriptions and other payments made in the Divya Sannidhi app (“the app”), operated by Anekam Apps LLP (“we”, “us”). Questions: support@divyasannidhi.com.

In short: you can cancel at any time and you will not be charged again. Before you pay, the app shows the trial, the price and when it renews. If you were charged by mistake, or charged twice, write to us within 7 days and we will refund you.

1. Trial

Where a trial is offered, the app shows its price and length before you pay (for example, a small amount for the first few days). When the trial ends, the subscription starts and renews automatically at the price shown, unless you cancel before the trial ends.

2. How to cancel

In the app: Profile → Subscription → Cancel subscription.
UPI AutoPay: you can also cancel the mandate in your UPI app (for example PhonePe, Google Pay or Paytm) under AutoPay or Mandates.
Card: write to us and we will stop the renewal.
Google Play (if you subscribed through Google Play): Play Store → your profile → Payments & subscriptions → Subscriptions.

Cancelling stops the next renewal. You keep access until the end of the period you have already paid for. Nothing more is charged after you cancel.

3. Refunds

We give a full refund when:

you were charged twice for the same period, or charged after you had cancelled;
a payment went through but the subscription did not start, and we cannot fix it;
you were charged for a renewal and write to us within 7 days of that charge without having used the paid features since.

Apart from these cases, payments for a period that has already started are not refunded, but you keep access until that period ends. The trial amount is not refundable.

4. How refunds are paid

Approved refunds go back to the same payment method (UPI, card or bank account) within 5–7 working days. Your bank or UPI app may take a little longer to show it. Payments made through Google Play are refunded under Google Play's refund policy; you can request one at support.google.com/googleplay.

5. How to ask for a refund

Email support@divyasannidhi.com from any address with: the mobile number you use in the app, the date and amount of the payment, and the UPI or payment reference if you have it. We reply within 2 working days.

6. Changes

We may update this policy; the date above shows the latest version. If we change the price of your subscription, we will tell you in the app before the new price applies, and you can cancel before it does.